Services

By bringing on Jack Kattner of Kattner Associates as part of your team, you can take your next steps with confidence and comfort – and enjoy the working relationship along the way. That’s because Jack doesn’t just give advice and walk away. He is a consultant who becomes part of who you are – and what you want your
organization to be.

Kattner Associates can
 

	REPOSITION your system for even greater value – for customers, investors or campus leaders. We’ll access the information that matters: Market research on community and customer awareness, attitudes and perceptions Organizational reviews and management audits Business case formulation and analyses Market density and characterization studies
	DEVELOP and implement sales and marketing plans that create growth Assess the real opportunities and determine the real decision makers Understand your customers’ businesses – their concerns, goals, challenges Package district heating and district cooling service as a solution
	ANALYZE new business opportunities Plan system development Manage assets for growth Conduct face-to-face customer sales programs
	EVALUATE the effectiveness of management procedures Characterize internal relationships and identify external relationships Evaluate consistency of messages – internal and external Perform skills assessments and audit management procedures – from every perspective
	CREATE and negotiate service agreements and rate structures We have insight on all perspectives: Short- and long-term with customers and owners in mind Capacity- and consumption-based Private, investor-owned or municipally owned systems
	COACH marketing and sales personnel Expand and enhance experience base of local marketing personnel Translate district energy speak into customer speak throughout the organization Sell the experience vs. the expense, create possibilities vs. solving problems, talk value vs. price and agreements vs. contracts

“I’d recommend Jack to others because he can jump right in and get involved. That’s a great strength. He’s not the typical consultant; he doesn’t feel like an outsider. Jack knows the industry, the terminology and the value proposition. He has skin in the game with us and is viewed as one of the management team. In fact Jack has been serving as our marketing manager. He interacts with new customers, builds relationships, serves existing customers, helps develop strategy and handles contracts within our set parameters. Since Jack has both technical and marketing experience, he can understand an organization very quickly. He always has his ear to the ground to know what’s going in the district energy industry and for building owners and managers.”
 

Dave Bump
President and CEO
Thermal Chicago

“Jack helped us redefine our approach to selling district energy to our customers. His advice, for instance, to use real estate rather than energy language in our service agreements helped us gain greater customer understanding and market support. Along with a number of other subtle yet important changes to the way we sold our services, Jack's guidance helped me as a CEO new to the industry transform the way Enwave did business. He was also part of an expert panel that we assembled to determine the optimal chilled-water temperature we should deliver to our customers using our new deep lake water cooling system. He helped drive the decision that was made, and it has proved to be the right one. Our chilled water system has seen great success.”
 

Dennis Fotinos
President and CEO
Enwave Energy Corporation

Copyright 2010  |  Kattner Associates LLC, Minneapolis, Minn.